Overview
Auditors and enterprise customers in the US keep asking the same questions: is MFA enforced everywhere, are devices encrypted and patched, and who has admin rights? Our managed service keeps those controls in place day to day and produces evidence for SOC 2, HIPAA and NIST SP 800-171 assessments, so you aren't rebuilding proof before every audit.
Ransomware and data theft almost always follow the same path: compromise a user or device, steal credentials, escalate privileges and move laterally. Defending only endpoints or only identities leaves half of that path unwatched.
Managed Endpoint & Identity Security brings together four capabilities: Managed EDR to detect and contain threats on devices, Managed ITDR to stop identity attacks, Managed ESPM to keep endpoints hardened and compliant, and Managed ISPM to reduce identity risk such as excessive privileges and weak authentication.
Because one team sees both signals, we can correlate a suspicious login with the device it came from — and respond to both in minutes.
How our managed services work for US organizations
- Round-the-clock cover through US nights, weekends and holidays, when in-house teams are offline
- Escalations to your named contacts by phone, email, Slack or Microsoft Teams, following agreed severities
- Monthly service reviews scheduled around your US time zone, with evidence packs for SOC 2, HIPAA and PCI DSS
- Delivered remotely from India, with data-handling terms agreed in the contract before onboarding
What's included
Our approach
- DiscoverInventory devices, identities, tools and gaps.
- HardenClose the highest-risk posture gaps first.
- Monitor24/7 detection across endpoint and identity telemetry.
- RespondCorrelated containment for devices and accounts.
- ReportMonthly risk-reduction and incident reporting.
What you receive
- Endpoint and identity coverage map
- Posture baseline and remediation plan
- 24/7 detection and response
- Correlated response playbooks
- Unified monthly report
Standards & frameworks
- MITRE ATT&CK
- CIS Controls v8
- NIST CSF 2.0
- ISO/IEC 27001
Frequently asked questions
Can we buy the components separately?
Yes. Managed EDR, ITDR, ESPM and ISPM are each available on their own; the bundle simplifies operations and reporting.
Do you replace our existing tools?
Usually not. We operate the tools you have where they are fit for purpose and recommend changes only where gaps exist.
Is this suitable for small teams?
Yes. It is designed for organizations that need enterprise-grade endpoint and identity protection without building an in-house team.
Can you support US organizations from India?
Yes. All services are delivered remotely by our team in India. India is 9.5 hours ahead of US Eastern time during US daylight saving time (10.5 hours in winter) and 12.5 to 13.5 hours ahead of Pacific time. Meetings and testing windows are agreed around your US time zone at scoping, and 24/7 services run around the clock.
Where is our data processed?
Engagement data is handled by our team in India under NDA, with encrypted storage, least-privilege access and secure deletion at the end of the agreed retention period. Data-handling terms are agreed in the contract. If you need something specific, such as US-only data residency or a business associate agreement, raise it at scoping and we'll tell you plainly whether we can meet it.