24/7 SOC & incident response for US teamssales@bugfoe.com
BestPentestingUSA · by BugFoe
Managed Security Operations

Website Security & Malware Removal

Hacked website? We clean it, find out how attackers got in, close the door and help you get off blocklists — then keep watch so it doesn't happen again.

Always-on monitoring LIVE

  • Rapid malware clean-up
  • Root-cause analysis
  • Hardening & WAF setup
  • Ongoing monitoring

Overview

For small US businesses, nonprofits and local practices, the website is often the most exposed system they own. If your WordPress or other CMS site has been hacked, we clean it, close the entry point and help you clear search-engine warnings. If customer data may have been exposed, we gather the facts your counsel needs to assess state breach notification duties.

A compromised website can redirect visitors to scams, inject spam into search results, steal payment details, or get your domain flagged by browsers and search engines. Speed matters — but so does finding the root cause, or the infection simply returns.

Our team removes malicious code, backdoors and unauthorized accounts, identifies the entry point (often an outdated plugin, weak credentials or a vulnerable custom component), patches it, and hardens your site and hosting configuration. We help with search-engine and blocklist review requests once the site is clean.

Ongoing website security plans add monitoring, managed web application firewall rules and periodic vulnerability testing.

How our managed services work for US organizations

  • Round-the-clock cover through US nights, weekends and holidays, when in-house teams are offline
  • Escalations to your named contacts by phone, email, Slack or Microsoft Teams, following agreed severities
  • Monthly service reviews scheduled around your US time zone, with evidence packs for SOC 2, HIPAA and PCI DSS
  • Delivered remotely from India, with data-handling terms agreed in the contract before onboarding

What's included

Malware removalMalicious scripts, backdoors, web shells, spam and redirects.
Root-cause analysisIdentification of the vulnerability or credential used for entry.
HardeningCMS, plugin, server and hosting configuration hardening.
WAF & bot protectionWeb application firewall rules and rate limiting.
Blocklist recoverySupport for search-engine and browser blocklist review requests.
MonitoringFile integrity, uptime and blocklist monitoring.

Our approach

  1. TriageAssess infection scope, take backups and preserve evidence.
  2. Clean-upRemove malicious code and unauthorized access.
  3. Fix the entry pointPatch and harden the vulnerable component.
  4. RecoveryVerify clean status and support review requests.
  5. ProtectOptional monitoring, WAF and periodic testing.

What you receive

  • Clean, verified website
  • Incident summary and root cause
  • Hardening checklist applied
  • Credentials rotation guidance
  • Optional ongoing monitoring plan

Standards & frameworks

  • OWASP Top 10:2025
  • CIS Benchmarks
  • PCI DSS 6.4 (payment pages)
  • CISA KEV catalog

Frequently asked questions

How quickly can you clean a hacked site?

Many websites can be cleaned within one to two business days; complex or repeatedly reinfected sites take longer because root-cause analysis is essential.

Do you work with WordPress and custom sites?

Yes — WordPress, other CMS platforms and custom-built applications.

Will my site come off search-engine warnings?

Once the site is clean, we help you submit review requests. Final decisions and timing rest with the search engine or browser vendor.

Can you support US organizations from India?

Yes. All services are delivered remotely by our team in India. India is 9.5 hours ahead of US Eastern time during US daylight saving time (10.5 hours in winter) and 12.5 to 13.5 hours ahead of Pacific time. Meetings and testing windows are agreed around your US time zone at scoping, and 24/7 services run around the clock.

Where is our data processed?

Engagement data is handled by our team in India under NDA, with encrypted storage, least-privilege access and secure deletion at the end of the agreed retention period. Data-handling terms are agreed in the contract. If you need something specific, such as US-only data residency or a business associate agreement, raise it at scoping and we'll tell you plainly whether we can meet it.

Engagement timeline

What working with us looks like

Typical timeline for Website Security & Malware Removal — we confirm exact dates in your proposal.

01Day 0Kick-offGoals, assets, contacts and escalation paths
02Week 1–2OnboardIntegrate log sources, tools and runbooks
03Week 3–4TuneBaseline, reduce noise, validate detections
04Month 1+Operate24/7 monitoring, triage and response
05MonthlyReviewService report and improvement plan
Sample report

Monthly reporting your leadership will read

  • Alert volumes, escalations and response times
  • Detection coverage mapped to MITRE ATT&CK
  • Top risks and recommended actions
  • Evidence pack for SOC 2, ISO 27001 and PCI DSS
Request a sample report

Ready to find your risks before attackers do?

Tell us what you need tested or monitored. A senior consultant replies within one business day with a scoped, fixed-price proposal.

  • Fixed-price proposal
  • Reply within 1 business day
  • NDA on request