24/7 SOC & incident response for US teamssales@bugfoe.com
BestPentestingUSA · by BugFoe
Managed Detection & Response

Managed SOC — 24/7 Security Operations Center

Round-the-clock monitoring, detection and response from a dedicated Security Operations Center — without the cost of building one in-house.

Always-on monitoring LIVE

  • 24/7/365 monitoring
  • SIEM deployment & tuning
  • Analyst-triaged alerts, not noise
  • Escalation & response playbooks

Overview

US companies face tight incident clocks. Public companies disclose material cybersecurity incidents on Form 8-K within four business days of determining materiality, NYDFS-regulated firms generally report cybersecurity events within 72 hours, and every state has a breach notification law. A managed SOC gives you round-the-clock detection and clear incident timelines for those decisions, without building a night shift in-house.

Attackers don't work office hours. Real-time visibility is essential to detect suspicious activity before it becomes a breach — but staffing a 24/7 SOC with skilled analysts, tooling and processes is out of reach for most organizations.

Our managed SOC collects and correlates logs from your endpoints, servers, cloud platforms, identity providers, firewalls and applications. Analysts triage every meaningful alert, investigate context, and escalate confirmed threats to your team with clear recommended actions — or contain them directly under agreed playbooks.

We continuously tune detection content to your environment, so your team receives fewer, higher-quality alerts. Insights from our penetration testing practice feed directly into detection engineering.

How our managed services work for US organizations

  • Round-the-clock cover through US nights, weekends and holidays, when in-house teams are offline
  • Escalations to your named contacts by phone, email, Slack or Microsoft Teams, following agreed severities
  • Monthly service reviews scheduled around your US time zone, with evidence packs for SOC 2, HIPAA and PCI DSS
  • Delivered remotely from India, with data-handling terms agreed in the contract before onboarding

What's included

Log collection & SIEMOnboarding of endpoint, server, cloud, identity, network and application logs.
Threat detectionCorrelation rules and use cases mapped to MITRE ATT&CK.
Alert triageHuman analysis to separate real threats from false positives.
Threat huntingProactive searches for attacker behavior that evades rules.
Incident escalationDefined severities, SLAs and on-call escalation paths.
ReportingMonthly service reviews, detection coverage and trend reporting.

Our approach

  1. Onboarding & discoveryWe map your environment, critical assets, log sources and business priorities.
  2. SIEM integrationLog sources are connected, parsed and validated.
  3. Use-case deploymentDetection content tailored to your risks and compliance needs.
  4. Tuning periodBaselining reduces noise before full service go-live.
  5. Continuous operations24/7 monitoring, monthly reviews and quarterly improvement plans.

What you receive

  • 24/7 monitoring and triage
  • Documented escalation playbooks
  • Monthly SOC service report
  • Detection coverage map (MITRE ATT&CK)
  • Evidence support for audits (SOC 2, ISO 27001, PCI DSS)

Standards & frameworks

  • MITRE ATT&CK
  • NIST CSF 2.0
  • ISO/IEC 27001 A.8.15/A.8.16
  • PCI DSS Req. 10
  • SEC Form 8-K Item 1.05

Frequently asked questions

Do we need to buy a SIEM?

Not necessarily. We can work with your existing SIEM or recommend and deploy a platform that fits your budget and log volume.

How fast do you respond to incidents?

Response targets are defined by severity in your service agreement and confirmed during onboarding.

Can the SOC help with compliance?

Yes. Centralized logging, monitoring and incident records provide evidence for SOC 2, ISO 27001, PCI DSS and US reporting obligations such as state breach notification laws, NYDFS Part 500 and SEC Form 8-K.

Can you support US organizations from India?

Yes. All services are delivered remotely by our team in India. India is 9.5 hours ahead of US Eastern time during US daylight saving time (10.5 hours in winter) and 12.5 to 13.5 hours ahead of Pacific time. Meetings and testing windows are agreed around your US time zone at scoping, and 24/7 services run around the clock.

Where is our data processed?

Engagement data is handled by our team in India under NDA, with encrypted storage, least-privilege access and secure deletion at the end of the agreed retention period. Data-handling terms are agreed in the contract. If you need something specific, such as US-only data residency or a business associate agreement, raise it at scoping and we'll tell you plainly whether we can meet it.

Engagement timeline

What working with us looks like

Typical timeline for Managed SOC — we confirm exact dates in your proposal.

01Day 0Kick-offGoals, assets, contacts and escalation paths
02Week 1–2OnboardIntegrate log sources, tools and runbooks
03Week 3–4TuneBaseline, reduce noise, validate detections
04Month 1+Operate24/7 monitoring, triage and response
05MonthlyReviewService report and improvement plan
Sample report

Monthly reporting your leadership will read

  • Alert volumes, escalations and response times
  • Detection coverage mapped to MITRE ATT&CK
  • Top risks and recommended actions
  • Evidence pack for SOC 2, ISO 27001 and PCI DSS
Request a sample report

Ready to find your risks before attackers do?

Tell us what you need tested or monitored. A senior consultant replies within one business day with a scoped, fixed-price proposal.

  • Fixed-price proposal
  • Reply within 1 business day
  • NDA on request