Overview
Over-privileged accounts, dormant users and missing MFA show up in almost every identity-driven incident. ISPM gives US teams a continuous view of identity hygiene across Entra ID, Okta, Active Directory and key SaaS platforms, and produces the access-review evidence that SOC 2 auditors and NIST SP 800-171 assessments look for.
Every unused admin account, service account with a non-expiring password or user without MFA is a ready-made path for an attacker. In most organizations these issues accumulate silently across Active Directory, cloud identity providers and dozens of SaaS applications.
Managed ISPM gives you continuous visibility of identity posture and a team that drives remediation. We assess privileged access, authentication strength, dormant and orphaned accounts, dangerous delegations and identity-provider settings, prioritize by real attack paths, and work with your IT team to close them.
ISPM is the preventive half of identity security; Managed ITDR is the detective half. Together they cover identity risk end to end.
How our managed services work for US organizations
- Round-the-clock cover through US nights, weekends and holidays, when in-house teams are offline
- Escalations to your named contacts by phone, email, Slack or Microsoft Teams, following agreed severities
- Monthly service reviews scheduled around your US time zone, with evidence packs for SOC 2, HIPAA and PCI DSS
- Delivered remotely from India, with data-handling terms agreed in the contract before onboarding
What's included
Our approach
- DiscoverInventory identities across directories, IdPs and key SaaS.
- AssessScore posture and map attack paths.
- PrioritizeRank by exploitability and blast radius.
- RemediateDrive fixes with your IT and identity teams.
- SustainContinuous checks and monthly posture reviews.
What you receive
- Identity posture score and baseline
- Privileged access findings
- Attack path analysis
- Remediation tracker
- Monthly ISPM report
Standards & frameworks
- NIST SP 800-63
- CIS Controls 5 & 6
- ISO/IEC 27001 A.5.15–5.18, A.8.2
- Zero Trust (NIST SP 800-207)
- CISA KEV catalog
Frequently asked questions
What is ISPM?
Identity Security Posture Management continuously assesses and improves the security configuration of identities, privileges and identity systems.
How is ISPM different from IAM?
IAM manages who gets access. ISPM checks whether that access and the identity systems themselves are configured securely.
Will you change our accounts directly?
Remediation follows your change process; we can execute changes where you authorize us to.
Can you support US organizations from India?
Yes. All services are delivered remotely by our team in India. India is 9.5 hours ahead of US Eastern time during US daylight saving time (10.5 hours in winter) and 12.5 to 13.5 hours ahead of Pacific time. Meetings and testing windows are agreed around your US time zone at scoping, and 24/7 services run around the clock.
Where is our data processed?
Engagement data is handled by our team in India under NDA, with encrypted storage, least-privilege access and secure deletion at the end of the agreed retention period. Data-handling terms are agreed in the contract. If you need something specific, such as US-only data residency or a business associate agreement, raise it at scoping and we'll tell you plainly whether we can meet it.