Overview
Most US businesses run identity through Microsoft Entra ID, Okta or Google Workspace, which makes sign-in the front door for attackers. We watch for MFA fatigue, session token theft, risky OAuth consent grants and privilege escalation, and act fast enough to stop business email compromise and wire fraud before money leaves the account.
Attackers increasingly log in rather than break in. Phished credentials, MFA fatigue, session-token theft and over-privileged service accounts let them move through your environment looking like legitimate users — invisible to tools that only watch endpoints.
Managed ITDR focuses on the identity layer. We monitor authentication and directory activity across on-premises Active Directory, cloud identity providers and SaaS SSO, detect suspicious behavior such as impossible travel, MFA bombing, Kerberos attacks and unexpected privilege changes, and respond by disabling accounts, revoking sessions and resetting credentials under agreed playbooks.
ITDR pairs naturally with Managed ISPM, which reduces identity risk before it is exploited.
How our managed services work for US organizations
- Round-the-clock cover through US nights, weekends and holidays, when in-house teams are offline
- Escalations to your named contacts by phone, email, Slack or Microsoft Teams, following agreed severities
- Monthly service reviews scheduled around your US time zone, with evidence packs for SOC 2, HIPAA and PCI DSS
- Delivered remotely from India, with data-handling terms agreed in the contract before onboarding
What's included
Our approach
- ConnectOnboard directory, IdP and SSO telemetry.
- BaselineLearn normal authentication and admin behavior.
- DetectDeploy identity attack detections mapped to MITRE ATT&CK.
- Respond24/7 triage and identity containment playbooks.
- ReviewMonthly identity threat and exposure reporting.
What you receive
- Identity telemetry coverage map
- Identity attack detection library
- Containment playbooks
- Monthly identity threat report
- Recommendations for ISPM hardening
Standards & frameworks
- MITRE ATT&CK (Credential Access, Privilege Escalation)
- NIST SP 800-63
- CIS Control 5 & 6
- ISO/IEC 27001 A.5.15–5.18
- NIST CSF 2.0
Frequently asked questions
What is ITDR?
Identity Threat Detection and Response is the practice of detecting and stopping attacks that target identity systems and accounts, such as credential theft, privilege escalation and account takeover.
Does ITDR replace MFA?
No. MFA reduces risk, but attackers bypass it through fatigue attacks, token theft and misconfiguration. ITDR detects those bypasses.
Which identity platforms are supported?
On-premises Active Directory, Microsoft Entra ID, Okta and other major identity providers and SSO platforms.
Can you support US organizations from India?
Yes. All services are delivered remotely by our team in India. India is 9.5 hours ahead of US Eastern time during US daylight saving time (10.5 hours in winter) and 12.5 to 13.5 hours ahead of Pacific time. Meetings and testing windows are agreed around your US time zone at scoping, and 24/7 services run around the clock.
Where is our data processed?
Engagement data is handled by our team in India under NDA, with encrypted storage, least-privilege access and secure deletion at the end of the agreed retention period. Data-handling terms are agreed in the contract. If you need something specific, such as US-only data residency or a business associate agreement, raise it at scoping and we'll tell you plainly whether we can meet it.